News » ACC’s “Tough Love” Strategy Document (PDF) – available here

On 2 September 2009 Access Support Services issued a press release about ACC’s “Tough Love” strategy document (see below), which outlines the proposed changes to ACC’s culture and implementation of an aggressive exiting programme in order to reduce its liability. We have now decided to make a copy of this document, which was released by ACC under the Official Information Act to a third party, available on our website in PDF format.

Read the document

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